View Full Version : New Customer Care coordinator
Style
01-27-2009, 08:45 PM
Did anyone else get a letter in the mail today that said that Sofi has accepted a position to work in the Cambridge community so there was a new person who is replacing her as Our customer Care Coordinator!
Her info is as follows Kelly Spencer
905-829-7892
and her email is kelly.spencer@mattamycorp.com
She said she is in daily contact with the site office and to contact her for any concerns or questions and she will direct you to the appropriate people!
i just got it today on Mattamy letter head paper and it was addressed from January 26,2009
Shes working at the main office in Oakville!
anxious_f
01-27-2009, 09:02 PM
I spoke with her yesterday and she's was quick to help me address my question. I called Sofi's number to talk to her and got Kelly's VM.
I wonder what position Sofi accepted in Cambridge?
BrianNSara
01-27-2009, 09:42 PM
yeah i received this letter also about 2 days ago hoping it was some info on when i was going to get my price booklet .... :(
Phase 4 Greenway
01-28-2009, 01:36 PM
We rec'd the same note in the mail. Hopefully it will all be good.
We also received the same letter :)
I sent e-mail and left VM didn't get response the whole day
smartsexystylish
01-28-2009, 09:12 PM
I sent e-mail and left VM didn't get response the whole day
Hi Leon,
Kelly was actually out of the office today. I had Jennifer, the customer care manager contact me via email this afternoon.
Hope this helps?
Dion
Thanks for help. Dion. Do you have Jennifer' contact info.? She is not the same person in design center, is she?
Leon
smartsexystylish
01-29-2009, 08:55 AM
Thanks for help. Dion. Do you have Jennifer' contact info.? She is not the same person in design center, is she?
Leon
Hi Leon,
No it's not the same Jennifer from the design centre. I should've clarified lol.
I've PM'd you :)
Thanks a lot. an e-mail to her is on the way.
Hi,
After hearing all of you talk about "Kelly" i decided to email her to ask when construction would begin on Phase 6.........LOL
I got a response from her on the same day.....[i think she will be great]
Anyway, she said target date for excavation would be early June, but that is just an estimate. I was hoping it would be earlier.....LOL
Oh well, something to look forward to for the summer.
Jason
smartsexystylish
01-29-2009, 01:55 PM
Hey Jason,
At least you have an estimated date of excavation :) Gives you something to look forward to right lol
Hi Smart.....
Ya i cant wait. I drive by there every day on the way to work.
In the summer i will be there everyday weekend. Double checking that everything is being done according to plan.
I will be on my front pourch drinking a Tim Hortons coffee in a partially completed home.......LOL
I think most of my upgrade decisions are made now. I just need to decide what I will do for upstairs bathrooms....LOL
Jason
smartsexystylish
02-03-2009, 11:37 PM
Lol @ you Jason!
When we went into the construction office this afternoon, we ran into Sofi. Didn't get a chance to ask her what she's doing now though!
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